We require a minimum of 72 hours notice to cancel services in order to avoid a charge of 50% of the total price. If for any reason you do not show or cancel without proper notice, we reserve the right to charge payment in full.
LATE ARRIVALS
IF YOU THINK YOU MIGHT BE RUNNING LATE TO a SCHEDULED appointment PLEASE GIVE US A CALL. LATE ARRIVALS OF TEN MINUTES OR MORE MIGHT BE ALTERED ACCORDING TO OUR AVAILABILITY.
NO SHOWS
IF YOU FAIL TO GIVE US a proper NOTICE FOR a CANCELLATION OF ANY SCHEDULED SERVICES YOU WILL BE SUBJECTED TO PAY THE FULL PRICE OF THE SCHEDULED SERVICE
SERVICE REFUNDS
wE ARE A NO REFUND ESTABLISHMENT. HOWEVER, IF YOU LEFT OUR SALON DISSATISFIED WE OFFER FIXES FREE OF CHARGE SEVEN DAYS FROM THE ORIGINAL SERVICE DATE WITH APPROVAL OF OUR MANAGEMENT.
PRODUCT REFUNDS
wE ACCEPT PRODUCT RETURNS WITHIN 14 DAYS OF ORIGINAL PURCHASE DATE. Products can be refunded if they are in its original packaging and unopened. opened products might be subjected to a restocking fee. ANY PRODUCT REFUND REQUESTS ARE SITUATIONAL AND WILL BE APPROVED BASED ON THE CONDITION OF THE RETURNED PRODUCT.